Terms of Service
last updated: 04.27.23
Introduction
These Terms of Service (“Terms”) govern your access to and use of the services provided by CloverJet Incorporated (“Cloverjet”), including our website design, development, and hosting services. By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Services
CloverJet offers a range of services, including but not limited to digital marketing, technical consulting, website design, development, hosting, maintenance, and support. The specific services provided to you may be outlined in a separate agreement, which will be incorporated into these Terms by reference.
Please note that any changes to your specific agreement should be negotiated and handled in writing ahead of any upcoming payments.
Retainer Fee
2.1 Purpose
The monthly retainer fee serves as an upfront commitment from our clients to engage in a long-term professional relationship with CloverJet. This fee allows us to dedicate the necessary resources and prioritize your projects, ensuring timely and efficient completion.
2.2 Fee Structure
The retainer fee is a monthly recurring, non-refundable payment that must be paid at the beginning of each billing cycle throughout our professional relationship.
2.3 Payment Terms
The retainer fee must be paid in full prior to the commencement of any services. Failure to pay the retainer fee may result in a suspension or termination of services.
2.4 Scope of Services
The monthly retainer fee covers the ongoing support and maintenance of your website, as well as any updates or changes you may require. This includes, but is not limited to:
- Server costs
- Regular website backups
- Security monitoring and updates
- Performance optimization
- Content updates
- Technical support
Please note that the retainer fee does not cover any major redesigns, development of new features, or additional services beyond the scope of your current agreement.
2.5 Cancellation and Refunds
As the retainer fee is a recurring, non-refundable payment, no refunds will be provided upon cancellation of services or during a billing cycle. If you choose to cancel your services with CloverJet, any remaining hosting fees will be handled in accordance with the terms outlined in our Cancellation Policy.
Intellectual Property Rights
All intellectual property rights, including copyrights, trademarks, and other proprietary rights, in or related to our services and any work product developed or created by CloverJet, remain the exclusive property of CloverJet or its licensors.
Termination
We may terminate or suspend your access to our services at any time, without prior notice, for any reason, including but not limited to your breach of these Terms.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to cloverjet.com. Your continued use of our services constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CloverJet operates, Florida, without regard to its conflict of law provisions.
Contact Information
If you have any questions or concerns about these Terms, please feel free to contact us at [email protected].